We receive unsolicited feed back all the time, here are some of our favorites-
8/28/17- " I wanted to write a review on service and product! I just wanted to officially let Michael know how much I appreciated his help with my order. I was in a terrible bind with a production of Annie Get Your Gun and needed a couple of Sand colored pants! I was 2 days away from opening and my original order popped up as out of stock! Well I am a theatre costume designer and was under major pressure from a major change from my director and LITERALLY didn't have time to go to the website and shop... I called Michael and told him my dilemma. He found what I needed, emailed me the options within minutes, waited for my reply, and got them shipped!! I received them promptly mid day of opening our show at 8:00 PM. Talk about a life saver!! Thanks so much for a quality product that is now added to my stock and for a wonderful save! I would happily recommend Vintage Western Wear!! Yours truly! " Teresa C Austin TX
8/5/17- " I received the parcel today, the Rockmount shirt is awesome and the size is perfect. The picture does not justify the beautiful work on it. So far, one of my best western collection shirts.
Thank you, it was worth it to wait a little bit. " Sandra L. Chamonix,France
05-02-17 " Hi guys, Got my exchange today, looks great and fits perfect. Thanks for the rapid response."
Chris S. Forsyth MO
02-02-17- "Hi there. Just wanted to say that I received the shirt this past Monday and I was overly pleased with the entire ordering process. Thanks for marking it as a gift, and for your awesome customer service. I will be ordering from you again very soon." JK. Winnipeg, Canada
01-20-17- " My shirt arrived just a few moments ago. Everything was fine. I will wear it NAMM 2017 tomorrow. I really appreciate your excellent service!" Angelo W. Simi Valley, CA
01-04-17- "The best western wear site on Internet and it matters to us in Hawaii! Free shipping- the best Thank you for being you and will reorder for sure." Country singer Billy Oui. Kilauea HI
11-06-16- " You are the best company I have ever ordered from!!! Many thanks." Paulette C. Cold Spring NY
10-11-16- "Thank you for very quickly letting me know that the shirt I ordered was on back-order. I ordered a size medium instead, and you shipped it the same day. Shirt was too big in the sleeves, which was easily fixed by my seamstress. Thank you again for your timely reply and shipping, and I look forward to using your online store in the future." Jared H. Ludell KS
9-19-16- "I just received thank you very much. It has been a pleasure shopping with your company. I felt like I was actually at a store. Very nice job." William H,Old forge NY
9-9-16- "Hi There. Just wanted to pass along a Big Thank You!!! We received our package this morning and the clothing is AMAZING. Also Thank you so much for the fabulous customer service." Stephanie U. Drayton Valley
8-22-16- " Michael Small...both shirts arrived on time in perfect condition...thank you for your help..looking forward to my next purchase...thank you." Monte B. NESCONSET, NEW YORK
8-20-16- " Michael, I received the MED today and it fits like a dream! Thank you very much--it's extra special " Jason R. Brooklyn NY
7-26-16- " Gidday. Let you know my shirt has arrived safe and sound. Want to say the biggest thank you to you i possibly can for sending out the revised sized shirt as it fits me perfectly i have been humming and areing over which size and decided it would be better to be bigger than too small seeing i live so far away. Dealt with other companies in America [when ordered wrong size accidentally] who have said we will change it only to find when it arrived that they did not.This is a magnificent shirt and even looks a lot better in person. The pictures do not do this shirt any justice only wish we could buy these type of clothing in Australia. Think you are all lucky living in the USA for the abundant of choices in clothing and many other items that you can not get there.Regards Lee from the land down under." Lee D. Keysborough Victoria Australia
7-21-16- "I received the shirt that I ordered from you. Thank you for selling great quality clothing and providing quick service. I like the shirt very much.Thank you" Kathi C. Imperial Beach CA
6-16-16- "I've just received my three shirts this afternoon.It was really a good surprise, because according to the shipping order I was expecting them for the end of the month .They are absolutely beautiful and fit perfectly.I am really happy to have placed an overseas order even the shipping costs are expensive.As some shirts will no longer be made , do you happen to know if new ones will replaced them ? I will visit your web site to see your new styles.I would like to thank you for your kind and quick answers to my queries and to excuse all my English mistakes ;-)" Valérie T., Challex France
6-16-16-" Thank you so much for the refund. I have received the other shirt and my wife and I are very happy with the quality of both items.Looking forward to doing more business with you soon." V M R South Derbyshire, United Kingdom
5-24-16- "Hi Michael, Have a look at the shirt that you sold me on my latest YouTube. Feel free to share.Here’s the link to click on (4 mins);https://www.youtube.com/watch?
4-24-16- Would like to have it by Wednesday at the earliest. If possible. Thanks Michael. I just sent out a referral to a buddy of mine to come set up an account on vintage western wear. Love the rewards program! Angel R. Balch Springs TX
3-28-16- Thanks for your kind response. I just went out to get our mail, and the package arrived today! Thanks again! My husband LOVES all the beautiful shirts I have bought him, and he receives plentiful compliments on all of them! Keep up the great work! Linda O Avon Lake OH
3-17-16- Dear Vintage, I wanted to drop you a quick email to let you know how pleased I am with the second cowgirl shirt that you sent out. It is a perfect fit, the color is a touch softer than the first one, and the fabric is very nice (silk and cotton). Thank you for taking the extra time to check out the size charts to determine what would be the best size, and also going out to the warehouse to see if there was a difference in color. Your extra efforts are much appreciated. Judi M Boxford MA
2-23-16- I am glad I found you guys on line. My wife and I are cowboy action shooters. I shoot in the B Western category and am always looking for new fancy vintage type clothes. John A. Yorba Linda, CA
2-10-16-Just to let you know how much I love my Vintage shirt! It looks good and was well worth waiting for.
Sally S. MANSFIELD TX
2-09-16-YOU GUYS ROCK!! You helped us through the WHOLE process of having to exchange shirts, kept in contact and were sooo helpful!! Thank you so much again for everything! Very quick response back through email! My fiance is so excited for him and his guys to wear these shirts at our wedding!! Thank you so much!! Corrin S. Kent City MI
11-10-15- "Hello, thank you for letting me know. I'm afraid the XXL would be way too big through the chest. Thank you so much for the offer and the comparison charts. That was really helpful and appreciated. The gesture went above and beyond my expectations for excellent customer service. Please cancel the Roper shirt. I'm sure I'll find something else for my hubby's birthday. You guys are the best. Most sincerely, Stacey P."
10-20-15- "If you check my last 2 orders you have to be congratulated on quality simple as that. Style yes but it’s the blend of great USA manufacturing at its best! Thank you-Kevin over the pond "
9-19-15- "Just received my order. Love the shirt, it fits very true to size and exudes Quality. Fabric is extremely soft and comfortable. Many kudos for the fabulous customer service and superior shipping times !" John H. Roseville CA
9-10-15-"Just wanted to let you know I got my Lane boots. They're absolutely fabulous and fit perfect. I'm glad I listened to you and did try the 6 and a half, they're wonderful. Thank you so much, and thank you so much for getting them to me as quickly as you did. Have a great day. " Donna C. Southern Pines NC
8-10-15- "Thank you! You’re the best.....By the way, The Stetson boots I ordered from you are terrific! But I love those whip stitched gabardine shirts! Thanks." R.Scott M.
6-12-15- " Hello Michael! My order arrived on time and is everything i was hoping it would be! Appraciate your awesome customer service. Thank you!" David D
5-27-15- "Hi Michael, I have the jacket in my hands. Thank you so much for everything and greetings from Spain. Ángel P."
5-11-15- "Hey Mike,On those Stetson snoot toed harness boots- I finally broke those bitches in! Fit like a glove! I want to thank you for all of your time, and kind, knowledgable advice. I won't forget that next time I'm looking to buy! You rock! Sincerely,Tonie M"
2/19/15-"Hi Michael. The size large Ryan Michael "Wheeler" shirt arrived today. It is a perfect fit. You were quite correct on the sizing. Thanks for making it all worth while. Best regards, Rick C."
4/24/14- Sorry for the delay in response, but the shirt arrived bang on schedule, in perfect condition, fits like a dream and looks outstanding. Thanks very much for all your help, and the advice on quality! Here's looking forward to wearing it on the big day. Tim S."
9/16/13- "Good afternoon Michael. I wanted to let you know how much we appreciate your help getting our shirt to us in time for our son's birthday. The shirt made it to us on Wednesday so we had a day to spare. Thanks again! Jay B."
6/7/13- "I just wonted to send you a 'Big Thanks' for such quick service and wonderful merchandise.You guys ROCK!I am a repeat customer and love your web-site and products,excellent job I'll buy again and thanks for making up coming Fathers Day that much more special.Sincerely Shirley P."
2/25/13- "Just received my order today and had to write a note to you regarding the clothes.The Scully Jacket is fantastic and fits perfectly!! as do the Rockmount shirts.Quality is excellent. I will definately be ordering again from you very soon now we have the sizings worked out.Thankyou for the great product and service.Regards Rex B. New Zealand."
2/14/13- "Hi Michael the exchange arrived today, i am very pleased with the turquoise rockmount shirt and all the other rockmount shirts i have purchased from you, they are really excellently made and beautiful.Thank you for you efficient professional friendly service and the reduced customs I hope to deal with you again soon. Best Wishes, Kevin H.New Zealand"
12/17/12- "Marvin R.-Got my boots today...Distressed Black Harness Narrow Square Toe. THEY FU@@ ROCK!!!"...YOUS GUYS F@@@@N ROCK!!!"...THANKS A MILLION!!!!
10/23/12- "Hello there, got my Stetson boots today and I'm delighted with them . Thank you guys for fantastic service."Steph R. Ireland
9/15/12- "Shirley P. - I wanted to send you a big thank you for my resent order.Wow I placed the order on 9/11/12 and it arrived on 9/14/12 and in a plain box as I asked since it was for a birthday gift.I am very pleased and impress with your service and great quality merchandise.THANK YOU"
8/9/12- "We received the shirts in perfect time and they are fabulous!!!! Thank you for your excellent service and kindness!The Robbins"
6/14/12- "The shirt Nogales is my home since yestertay, and I have to say that it was worth it to wait for it because it is amazing....I have to say also thanks for your service and treatment. I ´ll keep in contact in the future for new orders." Adrián C. Spain
4/19/12- "Hi Michael. Just wanted to let you know that the boots were waiting for me at the ranch when I arrived....& they are absolutely AWESOME!!!So many people have commented on them and I am so pleased with them in every way possible. They look amazing, they fit perfectly and they are a great quality boot...so it's fair to say that I am one completely satisfied customer that will certainly be buying from you again.I would particularly like to thank you for keeping me updated and ensuring that they were delivered in plenty of time for my vacation.So please accept my sincere thanks for your exceptional service & committment - this is something that means a lot to me, & will ensure my future custom as I have complete confidence in buying from you again.Yours sincerely, Leslie L. England"
3/12/12- "Awesome. The refund already arrived via paypal, and I greatly appreciate the quick and excellent service. Thanks again, Cameron."
1/19/12- "I just wanted to follow up on this order. It arrived today. Looks great. Fits great. I'm psyched.Thanks for going the extra mile to acquire this for me. I'll continue to come to you folks for all my vintage western wear and the excellent service that comes with 'em. Happy Trails, Allen W"
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